How To Build An Elite Roofing Team

Mar 25, 2020

Employing & Retaining The Best Talent

To first give some perspective, there are only 5 GAF Master Select contractors out of 260 commercially endorsed roofing companies, and 18 GAF Master Elitecontractors out of over 1,300 registered residential roofing companies in the state of Oklahoma, according to the Construction Industries Board. We are the only roofing company in Oklahoma to have obtained both of these certifications. This feat was achieved through rigorous training and maintaining the highest quality roof installations. We treat our customers and employees the way they want to be treated, with respect.

I enjoy when people ask me what it takes to become an elite roofing company. The answer starts with the belief that, as a business owner, you shouldn’t be the smartest person in the office. This is why I hire people that are smarter, faster, and better than myself. You need the right people on the bus and to also put them in the correct seats. It also requires investment, and making sure to educate the entire person, physically and mentally. Those are the IQ,EQ,PQ, & SQ.

Let’s break these down:

This is the intellectual quotient, that is the mind. The mind’s need is to learn, so we invest in the individual to get better every year by enabling them to go to courses, read more, & find out ways to expand their mind.

This is the emotional quotient, that is the heart. The heart’s need is to love and feel loved. We don’t take advantage of our relationships for personal gain. We appreciate our teammates and love them!

This is the physical quotient, that is the body. The body’s need is to stay healthy. We make sure that we pay our team fairly and see that their needs are met.

This is the spiritual quotient, that is the spirit. The spirit’s need is to be connected to a higher power. We conduct personality assessments in our company so we can be sure that we all remain compatible with the culture.

I’m pretty sure you wouldn’t want to build a team that only runs on half of the available cylinders. That team wouldn’t be running to its full potential and could lead to inefficiencies and bottlenecks. What would happen if that team starts firing on all cylinders?

I love to say “We are not in the transaction business, we are in the transformation business!” We don’t just do our best to transform our customer’s life. We do our very best to change our teammate’s life too.

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